CHECK-IN / CHECK-OUT:
Check-in: 3:00 PM
Check-out: 11:00 AM

IMPORTANT:  HERE AT CITY HALL GRAND HOTEL, WE MAY NOT HAVE A STAFF MEMBER AT THE HOTEL UPON YOUR ARRIVAL, AS WE DO NOT HAVE A FRONT DESK. THEREFORE, IT IS VERY IMPORTANT THAT ALL GUESTS HAVE RECEIVED A “PAYMENT CONFIRMATION” AND A “KEY CODE” PRIOR TO ARRIVAL IN ORDER TO ENTER THE BUILDING AND/OR YOUR ROOM. THANK YOU.

Late Check-Out Fee:
50% of room rate up until 5PM. After 5PM, full rate is charged for night.
NOTE: ROOM CODES WILL BE DEACTIVATED UPON AUTHORIZED CHECK-OUT TIME.


CANCELLATIONS
Please see “Terms and Conditions”


SMOKING:
Non-Smoking
Designated outdoor smoking areas:  NORTH and EAST entrances


PARKING:
Self parking: (Free Self-Parking)
Valet: Not Available
Located: NORTH side of City Hall Grand Hotel
Use PARKING SPACE that coincides with YOUR ROOM NUMBER
Additional guests: please use metered street parking around the building


PETS:
Service animals allowed: Yes
Pets allowed: No

TERMS AND CONDITIONS:
If the debit/credit card you are using for check-in is attached to a bank or checking account, a hold will be placed on the account for the full anticipated dollar amount to be owed to the hotel, including estimated incidentals, through your date of check-out, and such funds will not be released for 72 business hours from the date of check-out or longer at the discretion of your financial institution.
Minimum Age to Reserve a room is 18.

Rates subject to applicable sales, occupancy, or other taxes.  Please do not leave any money or items of value unattended in your room. I agree that my liability for this bill is not waived and agree to be held personally liable in the event that the indicated person, company or association fails to pay any part or the full amount of these charges.  A fee of up to 250 USD will be assessed for smoking in a non-smoking room.  Please see posted signs at the East and North Entrances for locations of designated outdoor smoking areas.

Please report any breakage or damages that occur during your stay immediately.  There may be an additional charge assessed for any damages or missing items upon your departure.  We do not assume responsibility for any lost or stolen items.

No pets are allowed in the building, with the exception of SERVICE ANIMALS.  If you are bringing a service animal with you for your stay, please notify us at time of booking.

CHECK-IN / CHECKOUT:  Check-in for all rooms is 3:00pm.  Check-out for all rooms is 11:00am.
A Late Check-Out Fee of 50% of room rate will be charged up until 5PM. After 5PM, full rate is charged for night.
NOTE:  ROOM CODES WILL BE DEACTIVATED UPON AUTHORIZED CHECK-OUT TIME.

CANCELLATION POLICY – Cancellation policies may vary depending on the rate or dates of your reservation.  All cancellations must be made 48 hours prior to the first day of your stay.  If you need further assistance, contact customer service at 570-447-1010.  Alternatively, you can cancel your reservation online.
NOTE:  NO refunds will be issued for rooms booked during high-demand dates, including, but not limited to, Little League World Series weeks.

We would only cancel your stay if your accommodation was unavailable for reasons beyond our control.  We would, however, attempt to offer you alternative accommodations.  If this was not possible, or unacceptable to you, then we would refund total amount paid by you for your stay.  Our liability would not extend beyond this refund.

PARKING: Complimentary parking is available for (1) vehicle per room.  Please park in the parking space that coincides with your room number.  Parking for Hotel Guests is located on the NORTH side of City Hall Grand Hotel.  Additional guests must use metered street parking around the building.

Any data collected during the course of this booking will be stored on our computer(s).  With your permission we may from time to time contact you about promotions and offers.  We will not share your details with any third party. 

UNIQUE FEATURES: Here at City Hall Grand Hotel, our furnishings are each one of a kind. Josh Butters from Hulk has created a look that is unique to our hotel. Every detail, from each bed and sliding door to the sink and lights, was made exclusively for us. No two rooms are alike, bringing our guests a different experience with each visit.

Our open showers create a space like no other. Separate toilet rooms offer a European flare, and our sliding doors create, and then REcreate, a space to suit the individual's desired look and needs.

FOR THOSE TRAVELING WITH CHILDREN: Although some rooms are perfect for the couple, we suggest a few rooms for those traveling with children:  the FLOOD (Rm308) and/or LUMBER (Rm309) rooms, which are more family-friendly, offer a separate space that easily closes off to provide needed privacy.

Lovingly-restored photographs, including a few floor-to-ceiling applications, allow each visitor a chance to stroll through our city's rich history. Whether every visit brings our guest back to a favorite room, or sparks the curiosity to see what is in the next room, we are sure that each visit will be a historical one.