TERMS AND CONDITIONS:

PAYMENT:

Payment in full will be charged at time of booking. Rates are subject to applicable sales, occupancy, or other taxes.

Incidentals, holiday & wedding package add-ons, and fines due to damage & policy violations (such as our NO-Pet Policy and/or our NO-Smoking Policy) may be charged at a later date.

Please do not leave any money or items of value unattended in your room. Guest assumes all liability for lost or missing items. Although we do not assume responsibility for said items, our staff will do our best to locate and return and/or hold any lost items if guest contacts management as quickly as possible by calling 570-215-2810.

Please report any breakage or damages that occur during your stay immediately by calling 570-215-2810.

There may be an additional charge assessed for any damages or missing items upon your departure. 

CANCELLATION POLICY:

Cancellation policies may vary depending on the rate or dates of your reservation. All cancellations must be made 48 hours prior to the first day of your stay to receive a refund (excluding high-demand dates). If you need further assistance, contact customer service at 570-215-2810. Alternatively, you can cancel your reservation online.
NOTE: NO REFUNDS WILL BE ISSUED FOR ROOMS BOOKED DURING HIGH-DEMAND DATES, INCLUDING, BUT NOT LIMITED TO, LITTLE LEAGUE WORLD SERIES WEEKS.

If you are in violation of any policy or causing a disturbance anywhere on the property and are asked to leave, no refund will be issued. 

We would only cancel your stay if your accommodation was unavailable for reasons beyond our control. We would, however, attempt to offer you alternative accommodations. If this is not possible or unacceptable to you, we will refund the total amount paid by you for your stay. Our liability would not extend beyond this refund.

DATA COLLECTION:

Any data collected during the course of this booking will be stored on our computer(s). With your permission, we may, from time to time, contact you about promotions and offers. We will not share your details with any third party. 

CHOOSING A ROOM STYLE

UNIQUE FEATURES OF THE "HULK" ROOMS: Here at City Hall Grand Hotel, our furnishings are each one of a kind. Josh Butters from Hulk has created a look that is unique to our hotel. Every detail, from each bed and sliding door to the sink and lights, was made exclusively for us. No two rooms are alike, bringing our guests a different experience with each visit. Our open showers create a space like no other. Separate toilet rooms offer a European flare, and our sliding doors create and recreate an area to suit the individual's desired look and needs. 

Please Note: Rooms 301-305 do not have windows.

COZY TRADITIONAL ROOMS & SUITES: These rooms and suites provide an experience that will likely appeal to a different audience. Our goal is to make sure that every visitor finds the perfect fit!

These rooms, which include the "TRADITIONAL ROOMS," "THE LEGACY ROOMS," and "THE MARKET SQUARE ROOMS," have large windows and soft colors, which provide a very comfortable atmosphere. Private toilet/shower rooms are brightly lit as well, yet the original charm and character of this old city hall add to the beauty of each room. Most of our traditional rooms proudly boast the old vaults with their delicate artistry, utilizing them as closets, bathrooms or showers, for our guests. These rooms have mini refrigerators and Keurig machines, and several of our suites have jet baths. Like the "HULK" Rooms, the history of Williamsport is proudly on display, with some pictures dating back to the late 1800s.

FOR THOSE TRAVELING WITH CHILDREN:

Although some rooms are perfect for the couple, we suggest a few rooms for those traveling with children:

The FLOOD ROOM (Room 308) and The LUMBER ROOM (Room 309) have queen sleeper sofas in areas that may be closed off from the main bedroom for limited privacy.

The AMERICAN RED CROSS SUITE (Room 104), The MAYORS SUITE (Room 106), The FIRES & FIGHTERS SUITE (Room 202) and the SALVATION ARMY SUITE (Room 207) are also family friendly.